Customer Operations for Dummies
Customers want answers to their issues and requests yesterday. So how can you empower your teams to deliver proactive service? Get Customer Operations...
View More
Published: Mar 28, 2023
Published: Dec 21, 2022
Strengthening Your Security Program with Mimecast’s Integrations and Open API
We face a new digital risk reality. The pandemic accelerated digital transformation projects for organizations around the world and also led cybercriminals...
View More
Published: Dec 20, 2022
Report: Forrester TEI for CSM
To deliver effortless, end-to-end customer experience every time, all parts of your organisation need to work together, across the front, middle and back...
View More
Published: Jan 11, 2023
4 ways data can revolutionise your supply chain - How finance and operations are benefiting from a new era of connectivity
Businesses can be overwhelmed by data. The challenge is establishing the connectivity and analytics to make it valuable. And if that’s possible,...
View More
Published: Mar 22, 2023
Fortinet FortiGate Cloud-Native Firewall Service on Amazon Web Services
This Technical Validation from TechTarget’s Enterprise Strategy Group (ESG) documents our evaluation of the Fortinet FortiGate Cloud-Native Firewall...
View More
Published: Feb 24, 2023
Two-Factor Authentication Evaluation Guide
In this guide, you will learn how to evaluate a solution based on:
Security Impact - Does the solution reduce risks, and can it provide visibility...
View More
Published: Dec 20, 2022
The Book of Knowledge - HA&LC
Gartner predicts that 65% of all app development activity will take place on low-code platforms by 2024. That’s because a feature-rich, low-code...
View More
Published: Jan 09, 2023
3 Keys to Successful AI and ML: Democratized, operationalized, responsible AI and ML outcomes
How to succeed with artificial intelligence and machine learning
A growing number of companies, from emerging startups to established enterprises,...
View More
Published: Dec 20, 2022
Power of the platform: Accelerating business outcomes across the enterprise with a single digital foundation
Many businesses start their digital transformation journey by making changes to just one or two departments or teams, in a siloed way. But the real magic...
View More
Published: Dec 20, 2022
Deliver resilient technology service operations that delight employees.
When IT is held back by silos, progress grinds to a halt. Between expensive legacy systems that don’t offer much visibility and your IT teams spending...
View More
Published: Mar 17, 2023
Architecting Your Multi-Cloud Environment
Businesses are developing new software and modernizing existing applications to support their digital transformation initiatives. Architecting a cloud...
View More
Published: Mar 28, 2023
Imperative Guide: Reduce costs while delivering seamless experiences
Proactive customer service isn’t a one-person job. It takes your entire organisation. See how to build yours with our guide. Inside, you’ll...
View More
Published: Jan 19, 2023
eBook: Product development strategies managed with cloud PLM
Discover how your product development strategies can benefit from modern cloud software-as-a-service (SaaS) PLM.
Most companies want to get the...
View More
Published: Jan 27, 2023
The Definitive Guide – Replace Google Analytics
This guide gives you the breakdown on warehouse-first analytics, why it’s the trustworthy, efficient, and scalable solution over Google Analytics,...
View More
