Telecoms Infrastructure

Published: Feb 09, 2023

Modernize application delivery with cloud services

The pace of digital transformation is accelerating as businesses adapt to changing customer expectations. Today’s organizations are under pressure...

Published: Jan 19, 2023

eBook: Product development strategies managed with cloud PLM

Discover how your product development strategies can benefit from modern cloud software-as-a-service (SaaS) PLM. Most companies want to get the...

Published: Dec 20, 2022

Customer Experience: Best practices for connecting customer service resources

Delivering great customer experience—and fixing issues before customers even know there’s a problem—goes far beyond just your contact...

Published: Mar 29, 2023

Playbook to Managing a Multi-Cloud Environment

Multi-cloud is no longer a hypothetical concept. There is now a very real opportunity for organizations to improve agility, innovation, cost efficiency,...

Published: Mar 28, 2023

Customer Operations for Dummies

Customers want answers to their issues and requests yesterday. So how can you empower your teams to deliver proactive service? Get Customer Operations...

Published: Mar 28, 2023

Leadership trends report: Global app development roadmap

Digital leaders need to keep pace as new technologies are adopted across the enterprise, but today most app developers spend too much time maintaining...

Published: Dec 20, 2022

Automation for Service Operations

As speed is vital in creating and taking opportunities, you can get ahead by automating the way work gets done—across your entire enterprise. Get...

Published: Dec 20, 2022

The case for proactive customer service: Five capabilities to intelligently prevent disruption and provide consistent service experiences

Whenever a customer sees that you fix issues fast, or that your services are always up and running, their confidence in your brand gets a boost. But to...

Published: Mar 29, 2023

Cloud Operating Model for Dummies

Cloud Operating Model for Dummies There’s no denying we live in the cloud era. Organizations now deliver cloud services to help people...

Published: Dec 20, 2022

Deliver resilient technology service operations that delight employees.

When IT is held back by silos, progress grinds to a halt. Between expensive legacy systems that don’t offer much visibility and your IT teams spending...

Published: Jan 11, 2023

4 ways data can revolutionise your supply chain - How finance and operations are benefiting from a new era of connectivity

Businesses can be overwhelmed by data. The challenge is establishing the connectivity and analytics to make it valuable. And if that’s possible,...

Published: Dec 20, 2022

The Book of Knowledge - HA&LC

Gartner predicts that 65% of all app development activity will take place on low-code platforms by 2024. That’s because a feature-rich, low-code...

Published: Mar 17, 2023

Architecting Your Multi-Cloud Environment

Businesses are developing new software and modernizing existing applications to support their digital transformation initiatives. Architecting a cloud...

Published: Dec 20, 2022

Power of the platform: Accelerating business outcomes across the enterprise with a single digital foundation

Many businesses start their digital transformation journey by making changes to just one or two departments or teams, in a siloed way. But the real magic...

Telecommunications / Telecoms Infrastructure

Modernize application delivery with cloud services

eBook: Product development strategies managed with cloud PLM

Customer Experience: Best practices for connecting customer service resources

Playbook to Managing a Multi-Cloud Environment

Customer Operations for Dummies

Leadership trends report: Global app development roadmap

Automation for Service Operations

The case for proactive customer service: Five capabilities to intelligently prevent disruption and provide consistent service experiences

Cloud Operating Model for Dummies

Deliver resilient technology service operations that delight employees.

4 ways data can revolutionise your supply chain - How finance and operations are benefiting from a new era of connectivity

The Book of Knowledge - HA&LC

Architecting Your Multi-Cloud Environment

Power of the platform: Accelerating business outcomes across the enterprise with a single digital foundation

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