Telecom Regulations | IT Corporate

Published: Dec 20, 2022

Automation for Service Operations

As speed is vital in creating and taking opportunities, you can get ahead by automating the way work gets done—across your entire enterprise. Get...

Published: Mar 22, 2023

Capturing Your Share of Financial Services Customers in the Digital Age

A new and significant market demographic is emerging for financial services providers—Gen-Z and younger millennials. Converting these prospects to...

Published: Nov 11, 2022

What is usage data and how do businesses use it?

What exactly is usage data? How does it relate to subscriptions and billing? Why is processing usage data for business systems so challenging? The...

Published: Feb 17, 2023

Cloud Data Security 2023 Report by ESG, a division of TechTarget

"…More than half (59%) of respondents believe that more than 30% of their organization’s sensitive data residing in IaaS and PaaS environments...

Published: Dec 20, 2022

Report: Forrester TEI for CSM

To deliver effortless, end-to-end customer experience every time, all parts of your organisation need to work together, across the front, middle and back...

Published: Mar 29, 2023

Cloud Operating Model for Dummies

Cloud Operating Model for Dummies There’s no denying we live in the cloud era. Organizations now deliver cloud services to help people...

Published: Dec 20, 2022

The case for proactive customer service: Five capabilities to intelligently prevent disruption and provide consistent service experiences

Whenever a customer sees that you fix issues fast, or that your services are always up and running, their confidence in your brand gets a boost. But to...

Published: Jan 19, 2023

eBook: Product development strategies managed with cloud PLM

Discover how your product development strategies can benefit from modern cloud software-as-a-service (SaaS) PLM. Most companies want to get the...

Published: Mar 28, 2023

Imperative Guide: Reduce costs while delivering seamless experiences

Proactive customer service isn’t a one-person job. It takes your entire organisation. See how to build yours with our guide. Inside, you’ll...

Published: Dec 20, 2022

Deliver resilient technology service operations that delight employees.

When IT is held back by silos, progress grinds to a halt. Between expensive legacy systems that don’t offer much visibility and your IT teams spending...

Published: Mar 17, 2023

Architecting Your Multi-Cloud Environment

Businesses are developing new software and modernizing existing applications to support their digital transformation initiatives. Architecting a cloud...

Published: Dec 21, 2022

Strengthening Your Security Program with Mimecast’s Integrations and Open API

We face a new digital risk reality. The pandemic accelerated digital transformation projects for organizations around the world and also led cybercriminals...