7 Best Practices for Medical Accounts Receivable Management

Medical practices are going unpaid for 25% of the work they perform, according to the MGMA. Complicated payer processes and constantly changing rules...

Best Practices in the Call Center: A Customer Touch-Point Methodology

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead,...

How to Slay the Dragon of Enterprise Work

If you’re reading this eBook, it’s probably because you’ve got a pest control problem. This isn’t just an irritating lizard infestation,...

Top 10 Talent Management Best Practices for 2013

If employees represent the majority of your company value, maximizing that value requires knowing your talent. Upcoming skills shortages, the social media...

A Practical Path to Unified Identity Across Data Center, Cloud and Mobile

he major trends challenging IT organizations today are the increasing dissimilarities and hybridization of platforms inside and outside the organization....

Meeting Business Data Protection Needs in a Mixed Physical Virtual Environment

Virtualisation has without doubt enabled IT organizations to obtain maximum efficiency from their physical hardware, but virtualisation has also increased...

Measuring Return on Knowledge in a Big Data World

Only 13% of companies say their employees have access to their collective knowledge. That small percentage of companies understands that their assembled...

CFO Research - Beyond Numbers: The Challenge of Telling Your Company's Story

Tasked with reporting quarterly, annual revenue results, CFO’s responsibilities to provide “numbers” just doesn’t cut it anymore....

Exploring Software-Defined Networking with Brocade

Software-Defined Networking is new approach to networking that unbundles the traditional device-bound, vertically integrated network stack to give you...

Managed Security Services - A Growing Opportunity to Boost MSP Value, Profit and Customer Loyalty

Managed Services Providers become better acquainted with their clients’ IT environments than arguably the clients themselves. Managed services...

Real Time for McAfee ePolicy Orchestrator

Real Time for McAfee® ePO™ collects McAfee endpoint security product status instantly. This real-time visibility enables you to act on the most...

10 Business Questions That Drive Your BI Technology Requirements

Choosing a superior BI solution is not easy. After a while everything sounds the same. Use this guide to cut through the BI buzzwords and start creating...